What to expect:
Once you are scheduled you will receive a customized link to the client portal via email. Your client portal will allow you to complete paperwork online, make payments – should you enroll in a program and access the patient messaging system.
Insurances and Rates:
Dietitian Sandy is a participating provider for the following insurance companies. However, each contract varies based upon the agreement with your employer. Please contact your insurance company to see if you have nutritional counseling as a benefit.
- Anthem Blue Cross
- Blue Cross and Blue Shield (NOT BLUE SHIELD)
- Sutter East Bay
- Hill Physicians Medical Group
- United Healthcare
For Out of Network Insurances – payment is due at the time of service and a superbill is provided.
Here is a brief overview of the practice policies to assist you with common questions and answers.
If you were referred by a Doctor- a team member will contact
A physician referral is NOT a guarantee of coverage by your insurance provider.
Payment Options: Cash, check, credit cards, Venmo
Appointment Cancellation Policy: A 24-hour cancellation policy is upheld. No-shows, same-day cancellations & cancellations made with less than 24 hours notice are subject to the regular fee charged for the visit.
We reserve the right to deny further services if a patient does not show – late cancels a scheduled appointment.
Late Arrival Policy:
Late arrivals will not receive an extension of scheduled service times & you will be financially responsible for full-service fees. If you are 15 min late or more – we will need to reschedule your visit.
We do not offer refunds for services or packages, gift cards, or consultations.
Paperwork: Paperwork can be completed through your online client portal. You will receive an email to setup your portal. Please have the paperwork completed and submitted online before your initial session unless an alternative has been discussed.
Get in Touch!
1776 Ygnacio Valley Rd,
Walnut Creek CA 94598